Frequently asked questions
For guests
You can easily book your off-grid stay through our website by selecting your desired dates, guests on our homepage or here. Simply follow the booking form and find your next adventure!
We offer multiple convenient payment options to accommodate our guests’ preferences. You can securely pay for your booking using credit or debit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also accept payments through PayPal, providing an extra layer of flexibility and convenience for our guests.
We recommend bringing essentials such as food, drinking water, appropriate clothing for the weather, and any personal items you may need during your stay. Additionally, it’s a good idea to bring a flashlight or headlamp for navigating at night.
Some of our off-grid accommodations are pet-friendly, while others may not be suitable for pets due to their remote locations or specific rules. Please check the accommodation details or contact us directly for more information about bringing pets.
Off-grid stays can be a unique and enriching experience for families with children, allowing them to disconnect from technology and reconnect with nature. However, it’s essential to consider the specific needs of your family and choose accommodations that are suitable for children.
While off-grid accommodations offer a chance to experience nature in its purest form, it’s essential to be prepared and mindful of safety precautions. This includes informing someone of your itinerary, carrying a first aid kit, and familiarising yourself with the local wildlife and terrain.
Some of our off-grid accommodations may have heating or cooling systems powered by renewable energy sources such as wood stoves or solar panels. However, please check the specific amenities of each accommodation before booking.
Absolutely! We encourage guests to embrace sustainable living practices during their off-grid stay, such as conserving water and electricity, minimising waste, and respecting the surrounding environment. By staying off-grid, you’re already taking a significant step towards reducing your ecological footprint.
Off-grid stays offer a unique opportunity to immerse yourself in nature and engage in a variety of outdoor activities. Depending on the location, guests may enjoy hiking, birdwatching, stargazing, fishing, kayaking, and more. We provide information on nearby attractions and activities to help guests make the most of their off-grid experience.
While staying off-grid, we ask guests to respect the environment, other guests, and any specific rules or guidelines provided by our staff. This may include restrictions on noise levels, campfire safety protocols, waste disposal practices, and respecting wildlife habitats. By adhering to these guidelines, you can help ensure a safe and enjoyable experience for everyone.
While off-grid accommodations may vary in accessibility, we strive to accommodate guests of all abilities to the best of our ability. Please contact the host directly to discuss any specific needs or accommodations you may require, and we will do our best to ensure a comfortable and enjoyable off-grid experience for you.
Our check-in and check-out procedures are designed to ensure a smooth and enjoyable experience for our guests. We provide detailed instructions on how to access your off-grid accommodation, as well as information on check-out procedures and any specific requirements for returning the property in good condition. If you have any questions or concerns about check-in or check-out, please don’t hesitate to contact the host for assistance.
For hosts
Signing up as a host on our website is easy! Simply click here, and follow the prompts to create your host account. You’ll need to provide some basic information about your off-grid accommodation, including photos, descriptions, and availability.
By listing your off-grid stay on our platform, you’ll gain access to a global audience of travellers who are seeking unique and sustainable accommodations. Our platform offers tools and resources to help you showcase your property, manage bookings, and connect with guests from around the world.
We welcome a variety of off-grid accommodations, including cabins, tiny houses, yurts, eco-friendly retreats, and more. Whether your property is powered by solar energy, wind power, or other sustainable methods, we encourage you to list it on our platform and share your passion for off-grid living with our community.
There is no fee to list your off-grid stay on our platform. We operate on a commission-based model, meaning that we only charge a small percentage of each booking as a service fee. This fee helps cover the costs of hosting and promoting your property on our website.
To make your off-grid stay more appealing to potential guests, we recommend highlighting its unique features and amenities, such as its remote location, eco-friendly design, or sustainable practices. High-quality photos, detailed descriptions, and positive guest reviews can also help attract more bookings.
Yes, as a host, you have full control over the pricing and availability of your off-grid stay. You can set your own nightly rates, minimum stay requirements, and availability calendar based on your preferences and schedule. We provide tools and guidance to help you optimise your pricing strategy and maximise your earnings.
We offer comprehensive support and resources to help hosts succeed on our platform. This includes assistance with creating listings, optimising your property profile, managing bookings, and resolving any issues that may arise. Our team is available to answer your questions and provide guidance throughout the hosting process.
When a guest sends an inquiry or booking request for your off-grid stay, you’ll receive a notification through our platform or via email. You can then review the guest’s profile, message, and booking details before accepting or declining the request. Once a booking is confirmed, we provide you with all the information you need to welcome your guests and ensure a smooth check-in process.
To host an off-grid stay on our platform, your property should meet our basic eligibility criteria, including compliance with local laws and regulations, safety standards, and cleanliness guidelines. We also encourage hosts to provide accurate and detailed information about their off-grid accommodations to ensure a positive guest experience.
There are several ways to promote your off-grid stay and attract more guests on our platform. In addition to creating a compelling listing with photos and descriptions, you can also leverage social media, email marketing, and word-of-mouth referrals to reach potential guests. We also offer promotional tools and features to help boost your property’s visibility and attract more bookings.
Need help?
If you’re having any trouble finding or hosting a stay on our platform, please use the form or contact details below to reach us.